Content library
ISO 27001 (2022): Full
5.14: Information transfer

Requirement description

The organization should have rules and procedures in place for the transfer of information within an organization and between the organization and external parties. This is crucial for ensuring the security of the transferred information. Rules and procedures should cover all kinds of methods of transfer, e.g. electronic, physical storage media and verbal transfer.

How to fill the requirement

ISO 27001 (2022): Full

5.14: Information transfer

Task name
Priority
Status
Theme
Policy
Other requirements
Personnel guidelines for avoiding phishing
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
9
requirements

Examples of other requirements this task affects

13.2.1: Information transfer policies and procedures
ISO27 Full
13.2.3: Electronic messaging
ISO27 Full
PR.AT-1: Awareness
NIST
HAL-12: Ohjeet
Julkri
5.14: Information transfer
ISO27k1 Full
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Personnel guidelines for avoiding phishing
1. Task description

The organization has developed guidelines for staff that define the acceptable use of various communication services and aim to prevent the disclosure of confidential information to, for example, a phisher or other third parties.

Data processing partner listing and owner assignment
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Partner management
Agreements and monitoring
41
requirements

Examples of other requirements this task affects

26. Joint controllers
GDPR
28. Data processor
GDPR
44. General principle for transfers
GDPR
8.1.1: Inventory of assets
ISO27 Full
13.2.2: Agreements on information transfer
ISO27 Full
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Data processing partner listing and owner assignment
1. Task description

The organization must maintain a list of partners who have access to confidential information. System vendors and processors of personal data are listed separately from other stakeholders because they play an active role in the processing of data.

Using a selected web browser and checking for updates
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
8
requirements

Examples of other requirements this task affects

12.6.1: Management of technical vulnerabilities
ISO27 Full
13.2.1: Information transfer policies and procedures
ISO27 Full
PR.AC-3: Remote access management
NIST
TEK-19: Ohjelmistohaavoittuvuuksien hallinta
Julkri
5.14: Information transfer
ISO27k1 Full
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Using a selected web browser and checking for updates
1. Task description

The selection and up-to-dateness of web browser greatly affects e.g. experience, operation and browsing security of online services. When the entire organization uses the same web browser, instructing is easier and security is improved.

IT has chosen the browser to be used, monitors the staff in using the correct and up-to-date browser and supports the staff in the use.

Maintaining confidentiality agreements
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Personnel security
Cyber security in contracts
24
requirements

Examples of other requirements this task affects

7.3: Termination and change of employment
ISO27 Full
7.1.2: Terms and conditions of employment
ISO27 Full
7.3.1: Termination or change of employment responsibilities
ISO27 Full
13.2.4: Confidentiality or non-disclosure agreements
ISO27 Full
T10: Salassapito- ja vaitiolositoumukset
Katakri
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Maintaining confidentiality agreements
1. Task description

All employees handling confidential information should sign a confidentiality or non-disclosure agreement before processing confidential information.

The confidentiality commitment should include, among other things:

  • a clear definition of confidential information
  • the expected duration of the commitment
  • required actions when the commitment is terminated
  • the responsibilities and actions of signatories to prevent unauthorized disclosure of information
  • ownership of information, trade secrets, and intellectual property and how this relates to the protection of confidential information
  • permissible use of confidential information and the signatory's rights to use the information
  • the right to audit and monitor activities involving confidential information

The requirements and needs for confidentiality agreements are reviewed and updated at regular intervals.

Inventory and documentation of data processing agreements
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Privacy
Data transfer and disclosure
16
requirements

Examples of other requirements this task affects

28. Data processor
GDPR
13.2.2: Agreements on information transfer
ISO27 Full
15.1.2: Addressing security within supplier agreements
ISO27 Full
A.8.2.4: Infringing instruction
ISO 27701
5.14: Information transfer
ISO27k1 Full
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Inventory and documentation of data processing agreements
1. Task description

The processors of personal data (e.g. providers of data systems, other partners using our employee or customer data) and the agreements related to the processing of personal data have been documented. The documentation includes e.g.:

  • Processor name and location
  • Purpose of processing data
  • Status of agreement
Email authentication: DMARC
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
4
requirements

Examples of other requirements this task affects

13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
2.8.1: Verify the sender address of incoming emails
NSM ICT-SP
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Email authentication: DMARC
1. Task description

SPF, DKIM and DMARC are technologies that prevent the sending of fake emails and phishing.

DMARC works together with SPF and DKIM. It tells the receiving e-mail server how to deal with a message that do not pass SPF or DKIM checks.

Email authentication: DKIM
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
4
requirements

Examples of other requirements this task affects

13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
2.8.1: Verify the sender address of incoming emails
NSM ICT-SP
See all related requirements and other information from tasks own page.
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Email authentication: DKIM
1. Task description

SPF, DKIM, and DMARC are technologies that prevent the sending of fake emails and phishing.

DKIM adds a digital signature to the header of outgoing e-mail. The outgoing e-mail header is encrypted with a private key, and the public key is added to the domain's DNS information so that the receiving server can decrypt the information. The key therefore ensures that the messages actually come from your own domain and not from the sender impersonating you.

Email authentication: SPF
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
4
requirements

Examples of other requirements this task affects

13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
2.8.1: Verify the sender address of incoming emails
NSM ICT-SP
See all related requirements and other information from tasks own page.
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Email authentication: SPF
1. Task description

SPF, DKIM, and DMARC are technologies that prevent the sending of fake emails and phishing.

Using SPF will help verify the authenticity of emails sent from your domain. The SPF is added as a TXT entry to your domain's DNS information to tell you which email servers are allowed to send email on behalf of your domain. The receiving email server refers to this entry when deciding whether the email is coming from the right party.

Enabling and configuring mailbox audit logs
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
2
requirements

Examples of other requirements this task affects

13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
See all related requirements and other information from tasks own page.
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Enabling and configuring mailbox audit logs
1. Task description

With the mailbox audit logs, it is possible to track, for example, logins and other actions within inbox.

Usually, this feature is not turned on by default, and for employee privacy, it is important to choose the actions to be monitored carefully.

Use of anti-phishing policies
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
4
requirements

Examples of other requirements this task affects

13.2.1: Information transfer policies and procedures
ISO27 Full
13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
See all related requirements and other information from tasks own page.
Go to >
Use of anti-phishing policies
1. Task description

Anti-phishing policies can help an organization prevent impersonation-based phishing. Targeted “spear phishing” attacks in particular are often so skillfully executed that even a conscious employee finds it difficult to identify a scam.

For example, the ATP extension for Microsoft 365 can quarantine e-mail messages that impersonate our CEO or that present our own domain as the sender's domain, while forwarding them to the person in charge of security.

Mailbox audit log monitoring
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Email and phishing
Email and web browser
2
requirements

Examples of other requirements this task affects

13.2.3: Electronic messaging
ISO27 Full
5.14: Information transfer
ISO27k1 Full
See all related requirements and other information from tasks own page.
Go to >
Mailbox audit log monitoring
1. Task description

Once the mailbox audit log is enabled, the events should be saved to a selected location for a desired time. This can be, for example, "Audit log search" in a Microsoft 365 environment or a separate SIEM system. In addition, it is necessary to decide on the control measures to be taken.

Tasks included in the policy

Task name
Priority
Status
Theme
Policy
Other requirements
No items found.

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1.1 (MIL2): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1 (MIL3): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1.1: Availability of information security policies
TISAX
1.1.1: Identify the organisation’s strategy and priorities
NSM ICT-SP
1.1.2: Identify the organisation’s structures and processes for security management
NSM ICT-SP
1.1.3: Identify the organisation’s processes for ICT risk management
NSM ICT-SP
1.1.4: Identify the organisation’s tolerances for ICT risk
NSM ICT-SP
1.1.5: Identify the organisation’s deliverables, information systems and supporting ICT functions
NSM ICT-SP
1.1.6: Identify information processing and data flow
NSM ICT-SP
1.2 (MIL2): Manage Information Asset Inventory
C2M2: MIL1
1.2 (MIL3): Manage Information Asset Inventory
C2M2: MIL1
1.2.1: Establish a process to identify devices and software in use at the organisation
NSM ICT-SP
1.2.1: Scope of Information Security management
TISAX
1.2.2: Establish organisational guidelines for approved devices and software
NSM ICT-SP
1.2.2: Information Security Responsibilities
TISAX
1.2.3: Identify devices in use at the organisation
NSM ICT-SP
1.2.3: Information Security requirements in projects
TISAX
1.2.4: Definition of responsibilities with service providers
TISAX
1.2.4: Identify the software in use at the organisation
NSM ICT-SP
1.2: Manage Information Asset Inventory
C2M2: MIL1
1.3 (MIL2): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3 (MIL3): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3.1: Identification of information assets
TISAX
1.3.1: Identify the users of the information systems
NSM ICT-SP
1.3.2: Classification of information assets
TISAX
1.3.2: Identify and define the different user categories
NSM ICT-SP
1.3.3: Identify roles and responsibilities linked especially to ICT security
NSM ICT-SP
1.3.3: Use of approved external IT services
TISAX
1.3.4: Use of approved software
TISAX
1.3: Manage IT and OT Asset Configuration
C2M2: MIL1
1.4 (MIL2): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4 (MIL3): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4.1: Management of Information Security Risks
TISAX
1.4: Manage Changes to IT and OT Assets
C2M2: MIL1
1.5 (MIL1): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL2): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL3): Management Activities for the ASSET domain
C2M2: MIL1
1.5.1: Assessment of policies and requirements
TISAX
1.5.2: External review of ISMS
TISAX
1.5: Management Activities for the ASSET domain
C2M2: MIL1
1.6.1: Reporting of security events
TISAX
1.6.2: Management of reported events
TISAX
1.6.3: Crisis preparedness
TISAX
10 §: Johdon vastuu
KyberTL
10. Processing of personal data relating to criminal convictions and offences
GDPR
10.1 (MIL2): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1 (MIL3): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1.1: Policy on the use of cryptographic controls
ISO27 Full
10.1.2: Key management
ISO27 Full
10.1.2: Key management
ISO 27017
10.1: Continuous improvement
ISO27k1 Full
10.1: Cryptographic controls
ISO27 Full
10.1: Cryptographic controls
ISO 27017
10.1: Establish Cybersecurity Program Strategy
C2M2: MIL1
10.2 (MIL2): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2 (MIL3): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Non-conformity and corrective action
ISO27k1 Full
10.3 (MIL1): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL2): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL3): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3: Management Activities for the PROGRAM domain
C2M2: MIL1
10: Cryptography
ISO27 Full
10: Cryptography
ISO 27017
10: Cybersecurity Program Management (PROGRAM)
C2M2: MIL1
10: Prosessi väärinkäytöksiin reagoimiseksi
Sec overview
11 §: Poikkeamailmoitukset viranomaiselle
KyberTL
11. Processing which does not require identification
GDPR
11.1.1: Physical security perimeter
ISO27 Full
11.1.2: Physical entry controls
ISO27 Full
11.1.3: Securing offices, rooms and facilities
ISO27 Full
11.1.4: Protecting against external and environmental threats
ISO27 Full
11.1.5: Working in secure areas
ISO27 Full
11.1.6: Delivery and loading areas
ISO27 Full
11.1: Secure areas
ISO27 Full
11.2.1: Equipment siting and protection
ISO27 Full
11.2.2: Supporting utilities
ISO27 Full
11.2.3: Cabling security
ISO27 Full
11.2.4: Equipment maintenance
ISO27 Full
11.2.5: Removal of assets
ISO27 Full
11.2.6: Security of equipment and assets off-premises
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO 27017
11.2.8: Unattended user equipment
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
11.2: Equipment
ISO27 Full
11.2: Equipment
ISO 27017
11: Digiturvan mittarien määrittäminen
Sec overview
11: Physical and environmental security
ISO27 Full
11: Physical and environmental security
ISO 27017
12 §: Luotettavuutta edellyttävien tehtävien tunnistaminen ja luotettavuudesta varmistuminen
TiHL
12 §: Poikkeamaa koskeva väliraportti
KyberTL
12. Transparent information, communication and modalities for the exercise of the rights of the data subject
GDPR
12.1.1: Documented operating procedures
ISO27 Full
12.1.2: Change management
ISO27 Full
12.1.3: Capacity management
ISO27 Full
12.1.4: Separation of development, testing and operational environments
ISO27 Full
12.1: Operational procedures and responsibilities
ISO27 Full
12.2.1: Controls against malware
ISO27 Full
12.2: Protection from malware
ISO27 Full