The organization shall continuously strive to improve the performance of the information security management system. Ways to improve are being actively sought - not just through audits or clear non-conformities.
Task owner is responsible for documenting the improvements made to the management system and dividing them into tasks to be performed, monitoring task execution and assessing the reached effects.
The knowledge gained from analyzing and resolving security incidents should be used to reduce the likelihood of future incidents and their impact.
The organization regularly analyzes incidents as a whole. This process examines the type, amount and cost of incidents with the aim of identifying recurrent and significant incidents that need more action.
If recurrent incidents requiring response are identified, based on them: