Content library
Katakri 2020
T-06: TOIMINTAHÄIRIÖT JA POIKKEUSTILANTEET

How to fill the requirement

Katakri 2020

T-06: TOIMINTAHÄIRIÖT JA POIKKEUSTILANTEET

Task name
Priority
Status
Theme
Policy
Other requirements
Treatment process and documentation of occurred security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
requirements

Task is fulfilling also these other security requirements

T06: Turvallisuuspoikkeamien hallinta
Katakri
32. Security of processing
GDPR
12. Transparent information, communication and modalities for the exercise of the rights of the data subject
GDPR
16.1.5: Response to information security incidents
ISO27 Full
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
1. Task description

All security incidents are addressed in a consistent manner to improve security based on what has happened.

In the incident treatment process:

  • the reported incident is confirmed (or found unnecessary to record)
  • the type and cause of incident is documented
  • the risks associated with the incident are documented
  • the risks are re-evaluated and treated if that is necessary after the incident
  • risk mitigation measures or a decision their acceptance is documented
  • people who need to be informed of the results of the incident treatment are identified (including external ones)
  • possible need for a post-incident analysis is determined
Personnel guidelines for reporting security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
requirements

Task is fulfilling also these other security requirements

T06: Turvallisuuspoikkeamien hallinta
Katakri
24. Responsibility of the controller
GDPR
16.1.3: Reporting information security weaknesses
ISO27 Full
16.1.2: Reporting information security events
ISO27 Full
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
1. Task description

A process for reporting incidents is maintained to help staff report incidents efficiently and consistently.

Things to report as an incident include e.g.:

  • unauthorized access to data / premises
  • action against security guidelines
  • suspected security issue (e.g. phishing, malware infection)
  • data system outage
  • accidental or intentional destruction / alteration of data
  • lost or stolen device
  • compromised password
  • lost physical identifier (e.g. keychain, smart card, smart sticker)
  • suspected security weakness (e.g. on utilized data system or other procedures)

The personnel guidelines emphasize the obligation to report security incidents as soon as possible in accordance with the agreed process. The instructions also describe other operations in the event of an incident (e.g. recording seen error messages and other details).

Consideration of classified information in the incident management
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
requirements

Task is fulfilling also these other security requirements

T-06: TOIMINTAHÄIRIÖT JA POIKKEUSTILANTEET
Katakri 2020
1. Task description

Incident management must also take into account:

  • Protection of classified data in emergency and disruption situations
  • Classified information has sufficient security measures to protect against unauthorized access to the data and its integrity and usability
  • Classified information must be protected from technical and physical damage.

The organization must be sure that the information or system being processed is protected from physical damage such as fire, water damage or vandalism in emergency or disruption situations, or unauthorized intrusion and physical damage caused using electronic methods, such as equipment breakage. Information or the system must be protected with appropriate, but appropriate actions based on the risk assessment.

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