Sometimes an unexpected event, such as a fire, flood, or equipment failure, can cause downtime. In order to be able to continue operations as quickly and smoothly as possible, continuity planning is carried out, i.e. planning the operations in advance for these exceptional situations.
Each continuity plan shall contain at least the following information:
The organization shall have procedures in place to communicate effectively with stakeholders and other participants during continuity plans and survival procedures.
Communication plans related to continuity plans shall include:
The organization must maintain a top-level strategy for continuity planning. The strategy should include at least:
In order to develop a strategy, it may be necessary to make use of general good practices, such as ISO 22300.