Establish a formal process for administration of accounts, access rights and privileges

To ensure authorized access and prevent unauthorized access to data and other related resources, the organization has defined and implemented clear rules for physical and logical access control.

Rules are implemented and enforced through several different tasks, but are also combined into an access control policy for clear communication and review.

All accounts, access rights and privileges should be traceable to the role responsible for them and the person who approved them.

De-activated or expired user IDs should never be re-used for other users.

This is relevant as a general administration principle for self-developed cloud services and all other utilized data systems, where other maintenance may be provided by a partner organization, but access / user ID management by the organization itself.

The organisation must manage all of it’s users and their privileges. This includes all third party users, which have access into the organisations data or systems.

The organisation must remove users entirely or remove privileges from them when they are no longer needed e.g when employee role changes.

Admin rights are managed through a formal process aimed at limiting the allocation of admin rights and controlling their use.

Regarding admin rights:

• expiration requirements are defined
• admin rights are granted only to usernames not used for normal everyday use
• normal day-to-day use may not be performed with an admin account

Document the identity life cycle management processes. Documentation should include the following things:

• The process of creating an identity
• How identities are maintained
• The process of deactivating an identity

To ensure that authorized users have access to data systems and to prevent unauthorized access, the organization has defined formal processes for:

• User registration and deletion
• Allocation of access rights
• Reassessment of access rights
• Deleting or changing access rights

The implementation of these things must always take place through a defined, formal process.