1.2.4: Definition of responsibilities with service providers

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Objective: It is important, that a common understanding of the division of responsibilities exists and that the implementation of all security requirements is ensured. Therefore, when using external IT service providers and IT services, the responsibilities regarding the implementation of information security measures are to be defined and verifiably documented.

Requirements (must): The concerned services and IT services used are identified.
The security requirements relevant to the IT service are determined:
The organization responsible for implementing the requirement is defined and aware of its responsibility.
Mechanisms for shared responsibilities are specified and implemented.
The responsible organization fulfils its respective responsibilities.

Requirements (should): "+ In case of IT services, configuration has been conceived, implemented, and documented based on the necessary security requirements.
The responsible staff is adequately trained.

This requirement is part of the framework:  
TISAX: Information security
Best practices
How to implement:
1.2.4: Definition of responsibilities with service providers
This policy on
1.2.4: Definition of responsibilities with service providers
provides a set concrete tasks you can complete to secure this topic. Follow these best practices to ensure compliance and strengthen your overall security posture.

Objective: It is important, that a common understanding of the division of responsibilities exists and that the implementation of all security requirements is ensured. Therefore, when using external IT service providers and IT services, the responsibilities regarding the implementation of information security measures are to be defined and verifiably documented.

Requirements (must): The concerned services and IT services used are identified.
The security requirements relevant to the IT service are determined:
The organization responsible for implementing the requirement is defined and aware of its responsibility.
Mechanisms for shared responsibilities are specified and implemented.
The responsible organization fulfils its respective responsibilities.

Requirements (should): "+ In case of IT services, configuration has been conceived, implemented, and documented based on the necessary security requirements.
The responsible staff is adequately trained.

Read below what concrete actions you can take to improve this ->
Frameworks that include requirements for this topic:
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How to improve security around this topic

In Cyberday, requirements and controls are mapped to universal tasks. A set of tasks in the same topic create a Policy, such as this one.

Here's a list of tasks that help you improve your information and cyber security related to
1.2.4: Definition of responsibilities with service providers
Task name
Priority
Task completes
Complete these tasks to increase your compliance in this policy.
Critical
No other tasks found.

How to comply with this requirement

In Cyberday, requirements and controls are mapped to universal tasks. Each requirement is fulfilled with one or multiple tasks.

Here's a list of tasks that help you comply with the requirement
1.2.4: Definition of responsibilities with service providers
of the framework  
TISAX: Information security
Task name
Priority
Task completes
Complete these tasks to increase your compliance in this policy.
Critical
Data processing partner listing and owner assignment
Critical
High
Normal
Low
Defining standard templates for secure configurations
Critical
High
Normal
Low
Identifying critical IT partners
Critical
High
Normal
Low

The ISMS component hierachy

When building an ISMS, it's important to understand the different levels of information hierarchy. Here's how Cyberday is structured.

Framework

Sets the overall compliance standard or regulation your organization needs to follow.

Requirements

Break down the framework into specific obligations that must be met.

Tasks

Concrete actions and activities your team carries out to satisfy each requirement.

Policies

Documented rules and practices that are created and maintained as a result of completing tasks.

Never duplicate effort. Do it once - improve compliance across frameworks.

Reach multi-framework compliance in the simplest possible way
Security frameworks tend to share the same core requirements - like risk management, backup, malware, personnel awareness or access management.
Cyberday maps all frameworks’ requirements into shared tasks - one single plan that improves all frameworks’ compliance.
Do it once - we automatically apply it to all current and future frameworks.