Content library
TISAX: Information security
9.7.2: Employee data protection training

Requirement description

Objective: If the requirements and risks of data protection are not known to employees, there is a risk that employees will behave incorrectly and thus damage the organization. It is therefore important that data protection is internalized and lived as a natural part of their work.

Requirements (must): "+ Employees are trained and sensitized.
- Scope, frequency, and content of the training is determined according to the protection needs of the data
- Employees in critical areas (e.g. IT administrators) are instructed and trained specifically for their work (e.g. specific training courses or instructions, short videos, etc.)."

How to fill the requirement

TISAX: Information security

9.7.2: Employee data protection training

Task name
Priority
Status
Theme
Policy
Other requirements
Staff guidance and training procedure in cyber security
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Personnel security
Cyber security training
48
requirements

Examples of other requirements this task affects

29. Processing under the authority of the controller or processor
GDPR
32. Security of processing
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7.2.1: Management responsibilities
ISO27 Full
7.2.2: Information security awareness, education and training
ISO27 Full
4 §: Tiedonhallinnan järjestäminen tiedonhallintayksikössä
TiHL
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Staff guidance and training procedure in cyber security
1. Task description

Our organization has defined procedures for maintaining staff's cyber security awareness.These may include e.g. the following things:

  • staff receive instructions describing the general guidelines of digital security related to their job role
  • staff receive training to maintain the appropriate digital and cyber security skills and knowledge required for the job role
  • staff demonstrate through tests that they have the security skills and knowledge required for the job role

Training should focus on the most relevant security aspects for each job role and include often enough the basics, which concern all employees:

  • employee's personal security responsibilities (e.g. for devices and processed data)
  • policies relevant for everyone (e.g. security incident reporting)
  • guidelines relevant for everyone (e.g. clean desk)
  • organization's security roles (who to contact with problems)
Personnel guidelines for safe processing of personal and confidential data
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Privacy
Processing principles and accountability
29
requirements

Examples of other requirements this task affects

29. Processing under the authority of the controller or processor
GDPR
7.2.2: Information security awareness, education and training
ISO27 Full
11.2.8: Unattended user equipment
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
12.1.1: Documented operating procedures
ISO27 Full
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Personnel guidelines for safe processing of personal and confidential data
1. Task description

The Data Protection Officer (or other responsible person) has drawn up operating instructions for personnel handling personal data. In addition, the Data Protection Officer is ready to advise the controller, personal data processing partners or their own staff on compliance with GDPR or other data protection requirements.

Personnel guidelines for file usage and local data
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Management of data sets
Management of data sets
12
requirements

Examples of other requirements this task affects

7.2.2: Information security awareness, education and training
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
6.6.4: Fyysisten tilojen, laitteiden ja tulosteiden turvallisuus
Self-monitoring
FYY-04: Tiedon säilytys
Julkri
5.10: Acceptable use of information and other associated assets
ISO27k1 Full
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Personnel guidelines for file usage and local data
1. Task description

Especially when local or unstructured data needs to be handled a lot due to the nature of the activity, it may be necessary to develop training that describes the risks involved for staff.

Common problems with local and unstructured data include e.g.:

  • no backups
  • no access management
  • hard to locate

For data you do not want to lose, that you want to control, or that is important to find in the future, staff should use data systems designed for it.

Arranging specific data protection training for personnel
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Personnel security
Cyber security training
1
requirements

Examples of other requirements this task affects

9.7.2: Employee data protection training
TISAX
See all related requirements and other information from tasks own page.
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Arranging specific data protection training for personnel
1. Task description

The organization must have a training program defined for personnel regarding data protection. The trainings should take into account the protection need of data when determining the scope, frequency and content of the training.

Personnel who work in critical areas (e.g. IT administrators) must be trained and instructed taking into account their work. They should have specific training courses and instructions.

Tasks included in the policy

Task name
Priority
Status
Theme
Policy
Other requirements
No items found.

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