Our organization has defined procedures for maintaining staff's cyber security awareness.These may include e.g. the following things:

• staff receive instructions describing the general guidelines of digital security related to their job role
• staff receive training to maintain the appropriate digital and cyber security skills and knowledge required for the job role
• staff demonstrate through tests that they have the security skills and knowledge required for the job role

Training should focus on the most relevant security aspects for each job role and include often enough the basics, which concern all employees:

• employee's personal security responsibilities (e.g. for devices and processed data)
• policies relevant for everyone (e.g. security incident reporting)
• guidelines relevant for everyone (e.g. clean desk)
• organization's security roles (who to contact with problems)

Organisation must maintain a listing of used data systems and their owners. Owner is responsible for completing the related documentation and possible other security actions directly related to the data system.

Data system documentation must include at least:

• System purpose and linked responsibilities
• System's data location (covered in a separate task)
• System's maintenance and development responsibilities and linked partners (covered in a separate task)
• When necessary system's access roles and authentication methods (covered in a separate task)
• When necessary systems interfaces to other systems (covered in a separate task)

Data system owner determines the access roles to the system in relation to the tasks of users. The compliance of the actual access rights with the planned ones must be monitored and the rights reassessed at regular intervals.

When reviewing access rights, care must also be taken to minimize admin rights and eliminate unnecessary accounts.

The organization should have defined guidelines for the generally acceptable use of data systems and for the management of the necessary credentials.

In addition, the owners of data systems classified as 'High' or 'Critical' priority can define, document, and implement more specific guidelines for the use of that particular data system. These guidelines can describe e.g. security requirements related to the data contained in the system.

All security incidents are addressed in a consistent manner to improve security based on what has happened.

In the incident treatment process:

• the reported incident is confirmed (or found unnecessary to record)
• the type and cause of incident is documented
• the risks associated with the incident are documented
• the risks are re-evaluated and treated if that is necessary after the incident
• risk mitigation measures or a decision their acceptance is documented
• people who need to be informed of the results of the incident treatment are identified (including external ones)
• possible need for a post-incident analysis is determined

Shared accounts should only be allowed if they are necessary for business or operational reasons and should be separately approved and documented.

If shared accounts are used for admin purposes, passwords must be changed as soon as possible after any user with admin rights leaves their job.

A designated responsible person actively monitors the supplier's activities and services to ensure compliance with the security terms of the contracts and the proper management of security incidents.

Monitoring includes the following:

• monitoring the promised service level
• reviewing supplier reports and arranging follow-up meetings
• regular organization of independent audits
• follow-up of problems identified in audits
• more detailed investigation of security incidents and review of related documentation
• review of the supplier's future plans (related to maintaining the service level)

The organization shall have a sufficient number of trained, supervised and, where necessary, properly security cleared personnel who play key roles in information security, performing management tasks related to the information security management system.

The organization has defined:

• what qualifications this staff should have
• how qualifications are acquired and ensured (e.g. through appropriate training and training monitoring)
• how qualifications can be demonstrated through documentation

The owner of the task regularly reviews the number and level of competence of the security personnel.

Our organization has pre-defined procedures through which the detected security breach will be addressed. The process may include e.g. the following things:

• who are part of a team that is ready to respond to breaches
• how and along what channel the entire team is immediately notified of the breach
• the team determines the severity (low, medium, high) of the breach based on predefined criteria
• the breach management is continued with a larger group according to the severity level

Personnel under the direction of the entire organization must be aware:

• how they can contribute to the effectiveness of the information security management system and the benefits of improving the level of information security
• the consequences of non-compliance with the requirements of the information security management systemwhich roles in the personnel have effects to the level of security

In addition, top management has defined ways in which personnel are kept aware of security guidelines related to their own job role.

An owner is assigned to each data set. The owner is responsible for the life cycle of the information asset and is responsible for performing the management tasks related to that asset.

The owner's duties include e.g.:

• ensuring the documentation of asset
• ensuring appropriate protection of asset
• regularly reviewing access rights
• ensuring proper handling of information, also on disposal

The owner can delegate some of the tasks, but the responsibility remains with the owner.

A large amount of valuable information in an organization has often accumulated over time into hard-to-find and manageable unstructured data — excels, text documents, intranet pages, or emails.

Once this information has been identified, a determined effort can be made to minimize its amount.Important data outside data systems is subject to one of the following decisions:

• move into a data system
• get rid of (when the information is old, no longer necessary or otherwise irrelevant)
• is kept in use and a responsible person is appointed to manage the risks

Anonymisation means modifying personal information so that the person can no longer be identified from it. For example, data can be roughened to a general level or data about an individual can be deleted. Identification is irreversibly prevented in anonymisation, in contrast to pseudonymisation, where data can be restored to their original form using additional information.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information.

GDPR encourages the introduction of a number of general codes of conduct and certification mechanisms, data protection shields and marks, especially at the European Union level.

The idea behind all of these is to show that the processing is in line with good data processing and data protection requirements. The European Data Protection Council will gather all available certification mechanisms publicly available.